RETURN & REFUND POLICY
Due to the nature of physical color swatches, all sales are final. There are no returns, exchanges, or issue refunds for change of mind, ordering the wrong season, or no longer needing the product.
DAMAGED ORDERS
If your swatches arrive severely damaged or unusable due to shipping, please contact me at boston@whatismyseason.com within 7 days of delivery.
To qualify for a replacement, you must provide:
• Your order number
• Photos clearly showing the damage
• Photos of the original packaging and shipping materials
Once I verify the damage, I will send a replacement set at no additional cost.
Minor variations in color, texture, fabric edges, printing, or other characteristics inherent to the production of physical swatches are not considered defects and do not qualify for replacement.
LOST OR STOLEN PACKAGES
Perfectly Seasoned® is not responsible for packages that tracking shows as successfully delivered. Please contact the shipping carrier directly regarding packages that are lost or stolen after confirmed delivery.
INCORRECT ORDERS
Please review your season carefully before placing your order. I cannot exchange or refund swatches because the wrong season was ordered.
If I accidentally send you the incorrect swatches, please contact me with a photo of the season received, and I will send the correct product at no additional cost.
By completing your purchase, you acknowledge and agree that physical swatch purchases are final sale and non-refundable, except when a replacement is approved for a severely damaged or incorrect item sent by Perfectly Seasoned®.